Scope
Most of the products and services purchased through Orfoz Bodrum (tasting menu, wine tasting, à la carte items) are services provided on-site at the establishment, on the date and time selected by the BUYER; there is no cargo/shipping delivery involved.
For certain products such as the "Boat Package," however, the Business delivers the product using its own means to the harbor/boat location specified by the BUYER.
Place and Time of Service Performance
On-site experiences (tasting menu, wine tasting, à la carte) are performed at the Orfoz Bodrum address (Kumbahçe Mah. Zeki Müren Cd. No: 13/1, 48400 Bodrum/Muğla) on the date and time selected at the time of reservation.
For Boat Package orders, delivery is made to the harbor/boat location specified by the BUYER, within the date and time range agreed with the BUYER at the time of ordering (generally 09:00–12:00). The Business cannot be held responsible for delivery delays caused by incomplete or incorrect location information.
Delivery Fee
No additional delivery fee is charged for harbor/boat deliveries within Bodrum center and its immediate surroundings; it is included in the product price. For areas outside the center, any additional delivery fee is communicated to the BUYER before the order.
Nature of the Products
Products such as shellfish and wines included in the Boat Package are perishable in nature; therefore, under Law No. 6502 and relevant legislation, there is no right of withdrawal for such products. The Business is responsible for delivering the products fresh and under appropriate conditions; the BUYER is responsible for storage conditions after delivery.
Contact
For questions and requests regarding delivery, you can contact us at +90 544 316 4285 or info@orfoz.net.