At Orfoz Bodrum, we aim to provide the best possible service to guests with special dietary needs arising from food allergies, food intolerances, medical diets, pregnancy, religious/cultural dietary preferences, or vegetarian/vegan preferences. This policy explains how such requests should be communicated and the conditions under which our kitchen can accommodate them.
How to Submit Your Request
- When creating your reservation, state your dietary need in the "special note/request" field, along with the severity of any allergy (for example, risk of anaphylaxis).
- For experiences that require advance preparation, such as the tasting menu and the boat package, please submit your request at least 48 hours before the reservation date/time.
- Last-minute requests can be sent by email to info@orfoz.net or by phone/WhatsApp to +90 544 316 4285; please note that only limited menu changes can be made in this case.
- When you are seated, it is important for safe service that you remind our service team of your dietary need.
Allergen Information
Information about the allergens contained in the items on our menu is provided by our service team on request, within the scope of the Turkish Food Codex Regulation on Food Labelling and Informing Consumers. The main allergens include fish, shellfish (crustaceans and molluscs), cereals containing gluten, milk, eggs, tree nuts (hazelnuts, walnuts, almonds, etc.), peanuts, sesame, soy, celery, mustard, lupin and sulphites.
Because fish, shellfish, gluten, milk, eggs and tree nuts are used extensively in our kitchen, we cannot completely eliminate the risk of cross-contamination (contact) in any dish. We recommend that guests with severe or life-threatening allergies always speak with our service team before ordering.
Menu Adaptations
- On the à la carte menu, many dishes can be adapted to vegetarian, gluten-free or lactose-free options by removing or substituting ingredients.
- As the tasting menu is built around a specific sequence, some courses can be changed or offered with an alternative; however, adapting the entire menu may not always be possible. Approved changes are confirmed at the time of reservation.
- As we are a predominantly seafood kitchen, a fully vegan menu can only be prepared with advance notice and on a limited scale.
- Alternative ingredients used for dietary adaptations may lead to a difference in the menu price; this difference is communicated at the time of reservation.
Raw and Undercooked Items
Our menu may include raw or undercooked fish, seafood and similar items. Pregnant women, young children, elderly people, immunocompromised individuals and those with chronic conditions should inform our service team before consuming these items and, if necessary, choose cooked alternatives.
Limitation of Liability
Our establishment endeavours to accommodate the dietary and allergen requests submitted to it in good faith and with the utmost care. However, the establishment cannot be held responsible for consequences that may arise where the request was not clearly stated at the time of reservation or during service. The guest is responsible for the accuracy and completeness of the information provided.
Contact
For questions about dietary accommodations and allergens, you can contact us in advance at info@orfoz.net or on +90 544 316 4285.